Shipping policy

Order Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Estimated Delivery Time (USA)
Standard Tracked Shipping: 5–8 business days.

Shipping Rates
We offer Free Standard Tracked Shipping on all orders within the United States.

Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking information will be active within 24–48 hours.

Damages & Missing Packages
If you received your order damaged or if the package is lost in transit, please contact us immediately at support@getcascadahome.com with your order number and photos of the damaged item.